Change management performed over a system’s life cycle provides control of performance and functionality to ensure the system performs as designed and intended. It also provides the documentation required to track and control changes for both reporting and future change purposes. Change at any level of an organization involves risk that must be understood and effectively controlled and managed for the organization to be successful. Strict change control and change management processes and procedures can help ensure successful and predictable outcomes.
Our organizational change management methodology provides a framework and methodical process for how to engage stakeholders, shift mindsets and behaviors, and ultimately engender personal commitment to the change. Our approach is built on a common set of theories and principles regarding organizational change, complemented with institutional and professional experience from assisting organizations with transformation efforts. Our approach uses three phases that help organizations effectively perform the following tasks: